This is a draft disclosure pending review by our Nigerian counsel. It lists the service providers and sub-processors we currently use to operate ratioafrica.com and to deliver our cohorts. Each acts as a data processor on our instructions under a written agreement, as described in section 7 of our Privacy Policy.
01About this page
We share personal data with these providers only where necessary to run the platform and deliver the services you have asked for. We require each to apply appropriate security, to process personal data only on our documented instructions, and to support your rights as a data subject. We list only the providers that are actually configured and in use today. The list will grow as we add capabilities, and we reflect material changes here.
02Service providers and sub-processors
| Service provider | What we use it for | Country or region of processing |
|---|---|---|
| Paystack | Payment processing for cohort fees | Nigeria |
| Supabase | Application database and file storage | United Kingdom (London) |
| Hostinger | Website and application hosting, and content delivery | [PLACEHOLDER, data centre region to be confirmed] |
| Zoho (ZeptoMail) | Transactional email delivery | [PLACEHOLDER, data centre region to be confirmed] |
| Bunny.net | Cohort video hosting and streaming | European Union (Slovenia), with a global delivery network |
| Calendar scheduling, Google Meet conferencing, and video hosting on Google Drive for some cohorts | United States | |
| Zoom | Live session video conferencing | United States |
| Telegram | Cohort community group messaging and single-use invite links | Global |
Full card details for payments are entered directly with Paystack and are not stored by us. We retain the transaction reference, amount, currency, and the provider's payment records.
03International transfers
Some of these providers are located outside Nigeria, including in the United Kingdom, the European Union, and the United States. Where we transfer personal data outside Nigeria, we rely on a transfer mechanism permitted under section 41 of the Nigeria Data Protection Act 2023, as described in section 8 of our Privacy Policy.
04Changes to this list
This list may change as we add, replace, or remove providers. We update this page to reflect material changes. The "Last updated" date at the top shows when the list was last revised.
05Contact
For questions about our service providers or the safeguards applied to a specific transfer, contact:
Ratio Africa Limited
connect@ratioafrica.com